Privacy Policy

Data Controller: Loopwright
Address: 65 Phetkasem Road, Hat Yai, Songkhla 90110, Thailand
Privacy Contact: [email protected]

We are an online education provider. This policy applies to data collected through our website, contact forms, course enrolment processes, and any communication with us by email or telephone.

We collect the following categories of personal data:

• Contact data: Name, email address, and optionally phone number — collected when you submit a contact form or enrol in a programme.
• Communication data: Messages and queries sent to us by email or through our contact form.
• Technical data: IP address, browser type, pages visited, and session duration — collected automatically when you visit our website.
• Cookie data: Preferences stored in your browser regarding cookie consent.

We do not collect payment card details directly. Any payments are handled by a third-party payment processor.

We use personal data for the following purposes:

• Responding to enquiries: When you contact us, we use your name and email address to reply. Legal basis: legitimate interest.
• Programme delivery: When you enrol, we use your contact details to provide access, send updates, and communicate about your learning. Legal basis: contract.
• Website analytics: We use technical data to understand how the site is used and improve it. Legal basis: legitimate interest (or consent where analytics cookies are used).
• Legal compliance: We may process data where required by Thai law or regulation. Legal basis: legal obligation.

We do not use your data for automated decision-making or profiling.

Retention: Contact enquiry data is retained for 12 months after last contact. Enrolled learner data is retained for 3 years following programme completion, or as required by applicable law.

We do not sell your personal data. We may share it in limited circumstances:

• Service providers: Technical partners who host our website or process payments, bound by data processing agreements.
• Analytics services: If you have consented to analytics cookies, data may be processed by services such as Google Analytics.
• Legal requirements: Where disclosure is required by Thai law or a legitimate authority.

Any third-party processor we use is required to handle your data in accordance with applicable law and our instructions only.

We take reasonable technical and organisational steps to protect personal data from unauthorised access, disclosure, or loss. These include:

• Encrypted connections (HTTPS) across the website
• Access controls limiting who within our team can access personal data
• Regular review of security practices

If we become aware of a data breach that is likely to affect your rights, we will notify you and the relevant authority in accordance with applicable law.

We use cookies on our website. Essential cookies are required for the site to function and are set without consent. Optional cookies (analytics, marketing, preference) are only set if you accept them through the cookie banner.

For full details on the cookies we use and how to manage them, see our Cookie Policy.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Erasure: Request deletion of your data where there is no lawful reason for us to retain it.
• Portability: Request your data in a structured, commonly used format.
• Objection: Object to processing based on legitimate interest.
• Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days. You also have the right to raise a concern with Thailand's Personal Data Protection Committee (PDPC) or the relevant authority in your jurisdiction.

We may update this policy from time to time. Changes will be posted on this page with a revised effective date. If changes are material, we will notify enrolled learners by email. Continued use of the site after changes constitutes acceptance of the updated policy.